The 4 Pillars of Sustainability: Purpose
As indicated in one article from Forbes, brand philosophy refers to how businesses define themselves, or how they exist. A brand’s existence is determined by its identity development and how this is communicated to consumers (Silva 2020). In another Forbes article it states how your brand must have a voice. Every action and communication from your business, whether through email marketing, social media posts, or blogs, carries a significant influence. Consistency is key when presenting content to consumers, ensuring that it constantly reflects the brand’s distinctive voice, establishing a personal connection with the audience (Meyer 2018).
In a podcast from McKinsey (2020), it is shown how there seems to be a shift in generations in terms of how value is delivered to a consumer. Previously, a product’s quality and price were considered the two most important factors by customers; however, Gen Z are now looking for something more. Bo Finneman states “They’re looking beyond tangible products and actually trying to understand what is it that makes the company tick. What’s its mission? What’s its purpose? And what is it actually trying to build for us as a society?” This statement refers to Generation Z and their desire to gain a deeper understanding of a company they are investing in, one that extends beyond the price and quality of a garment.
For brands to establish their philosophies, they first must gain an understanding of who their target audience is. It is then up to brands to communicate their values through content that speaks to the consumer. It is also important for businesses to understand communication and shopping channels for their correct audience. For example, despite Gen Z being tech savvy, data from a report by Drapers (see figure 1 below) shows that 53% of generation Z prefer shopping in physical stores. In contrast, only 34% express a preference for online shopping (desktop), and a measly 13% want to shop on a mobile device. (Morgan 2023)

[Figure 1] The A to Z of Gen Z and millennials: understand the next generation of consumers, Morgan. J (2023)
Reference List:
Finneman. B, (2020), Meet Generation Z: Shaping the future of shopping, McKinsey & Company, https://www.mckinsey.com/industries/consumer-packaged-goods/our-insights/meet-generation-z-shaping-the-future-of-shopping, Accessed: 27/10/23
Meyer. E, (2018), How To Connect With Your Audience And Authentically Communicate Your Brand, Forbes, https://www.forbes.com/sites/forbesagencycouncil/2018/08/06/how-to-connect-with-your-audience-and-authentically-communicate-your-brand/?sh=cbe4a6773932, Accessed: 27/10/23
Morgan. G, (2023), The A to Z of Gen Z and millennials: understand the next generation of consumers, Drapers, https://www.drapersonline.com/insight/analysis/the-a-to-z-of-gen-z-and-millennials-understand-the-next-generation-of-consumers, Accessed: 27/10/23
Silva. P, (2020), Why Philosophy Has Much To Do With Brand-Building (And What That Looks Like), Forbes, https://www.forbes.com/sites/piasilva/2020/11/19/why-philosophy-has-much-to-do-with-brand-building-and-what-that-looks-like/?sh=241c5efe71f9, Accessed: 27/10/23
[Figure 1] The A to Z of Gen Z and millennials: understand the next generation of consumers, Morgan. J (2023), https://www.drapersonline.com/insight/analysis/the-a-to-z-of-gen-z-and-millennials-understand-the-next-generation-of-consumers Accessed: 25/10/23
khaled: Perfect